Customer service is one of the most important skills an employee can have while working at a business. A customer, in truth, is not just someone that may be on the other side of a counter. It can be stakeholders that are internal within a company or suppliers, vendors, or other groups that have some impact to the business at hand. Keeping these skills as sharp as a tack at all times ensure anyone that the business interacts with is treated with care, respect. As they say, customer service is an attitude that employees choose to have and not a department at a business.
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